Directors of Fresh Camp Services Botswana
​
Ian Armstrong, Financial Director has nearly 34 years experience in the field of hospitality, management, contract management, finance, and business development. Having spent many years in the hotel industry and GM at various hotels, Ian has amassed huge amounts of experience in all aspects of hospitality management. In the past 10 years, Ian focused his efforts on the financial aspects of camp management which includes contract negotiations, financial models, contract rollout, site management, and business development. Ian has spent time in Mozambique, Botswana, and Namibia where he was the country manager for various catering companies until entering into his own camp management company where he holds the position of Finance Director for the entire group.
Fresh Camp Services Botswana offers total accommodation, catering and camp management solutions to the mining and associated industries. The Directors of the Company together have years of experience and have adopted a hands-on approach in the day to day operations of all various sites.
​
A ‘New Look’ approach to affordable solutions and high levels of professionalism are just part of the service. Innovative and unique problem-solving abilities are applied on a daily basis.
​
Fresh Camp Services Botswana is based on sound principles encompassing honesty, integrity and a no-nonsense approach to solution finding. Our aim is to achieve our client’s goals within the specified time-frame and budget.
​
We have an extremely fast turnaround time and an ability to mobilize quickly and efficiently, thus enabling our clients to meet their deadlines.
We aim to make the residents of our facilities as comfortable as possible. We achieve this by making our sites their home away from home. Thus allowing the residents to function optimally whilst on site.
Strong focus on customer service
Strong focus on customer service
Fresh Camp Services Botswana integrates design, engineering, procurement, manufacturing, cost management, and construction to deliver complex and logistically challenging turnkey camp solutions from design to hand over of completed camps across Africa.
​
As an owner run company, we are free to put all our focus on our clients and staff. We have the ability to customise our services to your specific needs as all clients have a unique culture with specific tastes and expectations. Regular feedback from our clients is crucial to our success. Effective customer feedback systems allow for immediate attention to customer concerns.
Our Expertise
Our team has been hand-picked to cover all aspects of village living. They include competent site managers, kitchen managers, qualified chefs, maintenance staff, HR managers, Dieticians, and H.S.E managers. All meals are prepared with passion and a need to be proud of every plate that leaves our kitchens.
Happy Staff
Our staff are extremely valuable and the backbone of our company. As such, we treat all as important members of the Fresh family. An open-door policy allows staff the opportunity to discuss both work and family concerns.
​
In-house skills development programs are offered to all staff, and internal promotions are encouraged before looking outside the Fresh family. Our focus is on quality food, good taste, and speedy service. It is our experience that the people managing the catering operation can make or break a contract. As a result, our front-of-house experience strengthens the success of our catering services.
​
With happy staff comes a happy contract and most importantly, a happy client.
Consistency
All relevant standards are strictly adhered to. We have regular internal and external audits of both our facilities and food preparation in an effort to maintain consistently high levels of food and service.
Cost-affectivity
Outsourcing your catering and cleaning services to us will allow you to focus on your core business while benefiting from our expertise and infrastructure. We take into account the clients’ budgets, time constraints, locations, and dietary requirements, whilst offering the full spectrum of catering from long-term contracts to once-off events. We also manage facilities and offer maintenance, cleaning and laundry services. In addition, comprehensive consulting services are available to clients who need professional input on catering services, commercial kitchen and restaurant design, equipment and more.
Legacy Initiatives
Profits are important, but equally so is the upliftment of our staff and the surrounding communities. Fresh Camp Services Botswana’s company policy is to employ the majority of staff compliment locally striving for a 100% local recruitment program. Local suppliers are also used as far as possible, including but not limited to Farmers, dairies, juice producers, etc. Where possible we outsource certain services to local companies, an example of this would be landscaping.
Key Relationships
We offer an in house construction team that can supply the following services to the mining industry.
We are able to offer turnkey solutions which include the following options, namely:
​
-
Village Design
-
Village Building i.e. Park Homes, Portable Units, Prefabricated Units, Brick and Mortar Units
-
Procurement of Capex Requirements
-
Preventative Maintenance Programs
-
All services associated with the Management of the Village Facility i.e. cleaning, housekeeping, bar facilities, recreational facilities